Returns Policy
If you are not entirely satisfied, all orders may be returned for a full refund or if possible / desired, a replacement. To do this, please inform us initially of your intent by email, quoting your order / reference number, to:
Returns should be sent as soon as possible and certainly within 14 days of receipt of your goods.
Returned goods will only be refunded if they are received back in the same condition in which they were sent out.
Stamps should be packed securely with a piece of stiff card or plastic and should be in waterproof packaging and sent to:
Richardson & Copp
4 Station Road West,
Oxted,
Surrey,
RH8 9EP
U.K.
Once we have inspected your returned item, we will refund via the same method as was used for in the initial payment.
We will only pay the return cost of postage if the item was faulty or did not match the description displayed on our site.
Alternatively, if you wish to return items because you have changed your mind for any reason, then you will be responsible for the postage costs back to us.
Please note that some of the earlier stamps were issued with gum that is tinged. They were never with “white gum”.